The hotel`s sales process begins with the generation of leads (also known as requests). This is normally done through prospecting and/or digital marketing. After being generated, successful hotels typically use them in a function management process. It`s a way to track what has been done with the lead. We also advise you to represent all the important sales documents you need during the process. From proposals and contracts to operational documents such as banquet orders and group life courses, each document you send offers the opportunity to establish a closer and more lasting link between your client and your accommodation. To present your hotel in the best possible light, we advise you to take the time to really shine your sales documents. If necessary, hire a graphic designer or use sales and restoration software that generates good documents for you. Then make sure that your entire sales team at your hotel knows where the documents are stored and how they are used in your sales process. .